Tracking Order

ORDER TRACKING
Looking to track your order?
When your order ships out, you will receive a Shipping Confirmation email from sales@kimilighting.com with your tracking number included in it. Depending on the product ordered, the email could take up to 5-7 business days to be sent. Once you receive the email, enter your tracking number below to easily check on your delivery status.

💖 Please paste your tracking number below:

You can copy the tracking number from order details or Notification Email.

Things to Keep in Mind:
Order Numbers don’t instantly update with available Delivery Status. If your tracking number entered shows that it is currently unavailable, do not be alarmed - Your order has been shipped out and is in transit to the local post office. Tracking should be updating within a few business days. Depending on the destination, the order may take 5 to 10 business days to be delivered.
If you see any irrelevant ads on the tracking popup, we are sincerely sorry. We use a third-party order tracking service to ensure the best tracking result so we have no way of controlling the ads shown on it.
We're here to assist you monday – saturday, 9:00am – 10:00pm et.
Thank you for your understanding.
Happy shopping!

Order status terms:
Pending — Order received (unpaid)
Processing — Payment received (paid) and stock has been held; Order is awaiting fulfillment at the warehouse.
Completed — Order fulfilled and complete – shipment tracking included.
Canceled — Canceled by our CS team or by the customer